Terms & Conditions

RIBENA 'CHEWZ JER LA'

WATSONS EXCLUSIVE WATERPROOF BAG REDEMPTION CAMPAIGN

1 September 2026 – 31 October 2026 | Exclusive at Watsons

Campaign Details	Information
Campaign Name	Ribena 'Chewz Jer La' — Watsons Exclusive Waterproof Bag Redemption
Organiser	Suntory Beverage & Food Malaysia Sdn Bhd
Campaign Period	1 September 2026 – 31 October 2026
Channel	Watsons physical stores & Watsons Online (watsons.com.my) only
Minimum Purchase	RM15.00 of Ribena products per receipt (must include at least 1 unit of Ribena Pastilles Peach)
Redemption Gift	1 x Limited-Edition Ribena Waterproof Sling Bag
Redemption per Receipt	1 bag per qualifying receipt (subject to stock availability)
Total Units Available	500 units only — first-come-first-served, while stocks last
Submission Method	WhatsApp receipt image to 016 695 7159

1. INTRODUCTION

This Redemption Campaign ("Campaign") is organised by Suntory Beverage & Food Malaysia Sdn Bhd ("Organiser"), exclusively in partnership with Watsons Malaysia ("Watsons"). The Campaign is governed by these Terms and Conditions ("Terms and Conditions") including any amendments made thereto by the Organiser from time to time. By participating in the Campaign, participants shall be deemed to have read, understood and accepted these Terms and Conditions, and the decisions of the Organiser, which shall be final and binding in all respects.

Please do not proceed with participation if you do not accept these Terms and Conditions.

2. ELIGIBILITY

To participate in the Campaign, the participant must:

• be a legal resident of Malaysia;
• hold a valid identification card (MyKad or MyPR); and
• be eighteen (18) years of age or older.

The following persons are NOT eligible to participate in this Campaign:

• Permanent and/or contract employees of Suntory Beverage & Food Malaysia Sdn Bhd, Watsons Malaysia and/or their immediate family members (i.e. spouses, children, parents, brothers and sisters);
• Advertising and promotion agents, vendors and any third parties directly involved in this Campaign and their immediate family members.

3. CAMPAIGN PERIOD

The Campaign begins on 1 September 2026 and ends on 31 October 2026 at 11:59 PM ("Campaign Period").

All redemption submissions received after the Campaign Period shall automatically be disqualified. The Organiser reserves the right to amend the Campaign Period at any time without prior notice.

4. HOW TO PARTICIPATE

Participants are eligible to participate in this Campaign by purchasing any Ribena products ("Qualifying Purchase") from any Watsons physical store or Watsons Online (watsons.com.my) during the Campaign Period, subject to the purchase criteria below.

Purchase Criteria:

• Each qualifying purchase must total a minimum of RM15.00 of Ribena products in a single receipt; AND
• Each qualifying purchase must include at least ONE (1) unit of Ribena Pastilles Peach. The remaining value to reach RM15.00 may be fulfilled by any other Ribena products available at Watsons.

Steps to Redeem:

• Step 1: Purchase any Ribena products totalling a minimum of RM15.00 in a single receipt, ensuring at least ONE (1) unit of Ribena Pastilles Peach is included, from any Watsons physical store or Watsons Online during the Campaign Period.
• Step 2: Take a clear and complete photograph of the purchase receipt.
• Step 3: Submit the receipt image via WhatsApp to 016 695 7159 within the Campaign Period.
• Step 4: Complete all required information when prompted by the system.

Additional Requirements for Watsons Online Purchases:

For purchases made via Watsons Online, participants must submit a screenshot clearly showing:

• the order details (order number, products purchased and total amount); AND
• the delivery/order status reflecting "
  • Delivered" as confirmation of successful transaction.

Screenshots showing pending, processing or cancelled order status will not be accepted.

General Submission Requirements:

• The receipt image must be clear, complete and legible, showing the outlet/store name, date of purchase, product description, quantity and total amount paid.
• Receipts that are blurred, incomplete, altered, tampered or otherwise illegible will not be accepted.
• Each receipt can only be used for ONE (1) redemption submission. All submissions will be rejected if the same receipt is used more than once.
• Participants must retain all original receipts as proof of purchase for verification purposes if requested by the Organiser.
• All redemption submissions must be received by the Organiser by no later than 31 October 2026 at 11:59 PM. Late submissions will not be entertained.

5. REDEMPTION GIFT

Each participant who submits a valid and qualifying redemption submission during the Campaign Period shall be entitled to receive ONE (1) unit of the Limited-Edition Ribena Waterproof Sling Bag ("Redemption Gift"), subject to:

• Stock availability — a total of FIVE HUNDRED (500) units of the Redemption Gift are available for this Campaign on a first-come-first-served ("FCFS") basis. Once all 500 units have been redeemed, the Redemption Gift will no longer be available regardless of the remaining Campaign Period; and
• Successful verification of the qualifying purchase by the Organiser.

Important Notes on the Redemption Gift:

• Each valid and qualifying receipt entitles the participant to ONE (1) unit of the Redemption Gift. Participants who submit multiple qualifying receipts may redeem one (1) unit per qualifying receipt, subject to stock availability and the 500-unit cap.
• The Redemption Gift is given on an "as is" basis and is not exchangeable for cash, other products, credits or any other item of equivalent value, in whole or in part.
• All images of the Redemption Gift displayed in advertisements, promotional materials and any other Campaign communications are for illustrative purposes only and the actual gift may differ in appearance.
• The Organiser reserves the right to substitute the Redemption Gift with an alternative gift of similar value at any time without prior notice.
• The Redemption Gift is subject to additional terms and conditions as may be determined by the Organiser from time to time.
• Redemption Gift(s) will be arranged for delivery to the mailing address provided by the participant upon successful verification. The Organiser shall not be liable for any loss, delay or damage arising from delivery by a third-party courier service.

6. DISQUALIFICATION

The Organiser reserves the right to disqualify any participant and/or revoke any Redemption Gift, at its sole and absolute discretion, if the Organiser is of the opinion that:

• the participant is not eligible in accordance with the Terms and Conditions herein;
• the submission is incomplete, tampered, late, illegible or without a valid proof of purchase;
• the participant has failed to comply with any of the Terms and Conditions;
• the participant has undermined, tampered with, or attempted to tamper with the operation or process of the Campaign in any way, including but not limited to fraud, cheating or deception;
• the same receipt has been submitted more than once; or
• the participant has purchased the Ribena products from a channel other than Watsons physical stores or Watsons Online.

The Organiser also reserves the right to take legal action against any individual or party involved in any fraudulent activity in connection with this Campaign.

7. DISCLAIMER, INDEMNITY & RIGHTS OF ORGANISER AND WATSONS

The participants understand and agree that access to and participation in this Campaign is solely at their own risk. The participants agree to assume full responsibility and acknowledge that neither the Organiser nor Watsons shall, under any circumstances, be liable to any participant or other person, whether in tort, contract, statute or otherwise, for any direct, indirect, incidental or consequential damage, costs, loss of profit or revenue arising out of or in connection with any use of, or inability to use or participate in, the Campaign.

Neither the Organiser nor Watsons makes any warranty or representation of any kind, including but not limited to:

• the continuous, uninterrupted and error-free operation of the WhatsApp submission process or any related platform;
• the accuracy of the information or statements provided in connection with the Campaign;
• freedom from any loss, destruction, damage, corruption, attack, hacking or other security intrusion; or
• security and freedom from computer viruses or other harmful properties.

By participating in this Campaign, participants grant the Organiser and Watsons and their respective partners and affiliates an irrevocable, royalty-free, perpetual licence to use their submission details for the purposes of this Campaign, marketing and promotional activities, without any additional compensation.

Participants undertake to provide such documents as may be requested by the Organiser or Watsons for verification purposes.

8. INTELLECTUAL PROPERTY RIGHTS

All content, materials and trademarks associated with this Campaign — including but not limited to the Ribena brand, Watsons brand, images, graphics and promotional materials — are protected by copyright, trademark and other intellectual property rights owned by or licensed to the Organiser, Watsons or their respective licensors.

Participants are not permitted to copy, reproduce, publish, distribute or otherwise use any Campaign materials, in whole or in part, for any purpose whatsoever, without the prior written consent of the Organiser or Watsons, as applicable.

9. PERSONAL DATA PROTECTION ACT 2010 ("PDPA")

• By participating in this Campaign, all participants consent to the Organiser and Watsons processing and, where necessary, disclosing to any authorised third party, all personal data provided by participants pursuant to this Campaign, for all purposes relating to this Campaign and any other related activities, including without limitation, for the running of this Campaign, prize fulfilment, publicity and any marketing activities, in any form or through any media, without additional compensation, notification or permission.
• Participants acknowledge that the Organiser and Watsons are authorised to process personal data provided pursuant to this Campaign in accordance with their respective privacy policies. Watsons' privacy policy may be found at https://www.watsons.com.my/privacy-policy.
• For any enquiries regarding data privacy, participants may contact Watsons Customer Service or the Organiser directly.

10. OTHER TERMS

• This Campaign is valid exclusively at Watsons physical stores and Watsons Online in Malaysia only. Purchases made at any other retail channel, platform or outlet will not qualify for redemption.
• The Organiser and Watsons each reserve the right to change, suspend, alter or terminate this Campaign or these Terms and Conditions, at any time and for any reason, with or without prior notice. Any changes will be updated accordingly on the relevant Campaign communications.
• The decisions of the Organiser on all matters relating to this Campaign are final and binding, and no correspondence, enquiry, appeal or protest will be entertained.
• This Campaign is a redemption programme and does not involve any element of chance in determining whether a participant receives the Redemption Gift. Subject to these Terms and Conditions, all qualifying participants who submit a valid redemption entry during the Campaign Period shall be entitled to the Redemption Gift while stocks last.
• In the event of any inconsistency between the English and any other language version of these Terms and Conditions, the English version shall prevail.
• For enquiries relating to this Campaign, participants may contact the Organiser campaign agency via the 03 7886 5886 (during office hours, Monday – Friday).

By participating in this Campaign, participants are deemed to have read, understood and agreed to all Terms and Conditions stated above. The Organiser reserves the right to amend these Terms and Conditions at any time. The latest version will be made available through the official Campaign communications.

Suntory Beverage & Food Malaysia Sdn Bhd | Ribena 'Chewz Jer La' Watsons Exclusive Redemption Campaign | Effective: 1 September 2026